These rules protect Customers, business contacts, infrastructure and the reputation of the Butiga service. They apply to every user and all Customer Content.
1. Prohibited unlawful and harmful use
You must not use the Service to:
- violate the law, a competent authority's decision, another person's privacy, confidentiality or intellectual property rights;
- enter or share content without a legal basis, permission or authority;
- send spam, unsolicited bulk messages, phishing, misleading offers or communications that disregard opt-outs;
- distribute malware, harmful code, stolen credentials or instructions intended for unauthorised access;
- harass, threaten, discriminate against or harm another person;
- process special categories of data, children's data or other highly sensitive data without a real need, lawful basis and appropriate measures;
- misrepresent identity, message origin or authority.
2. System protection
You may not attempt unauthorised access, test vulnerabilities without written permission, bypass tenant, role, rate-limit or other restrictions, disrupt operation, impose unreasonable load, automatically extract content beyond documented capabilities, share accounts or conceal the origin of an attack.
Report security weaknesses confidentially to contact@temelj.me. Do not access data that is not yours, modify it, download more than necessary as evidence, or publish details before allowing a reasonable response period.
3. Business email
Every connected account must be controlled by the Customer or an expressly authorised user. The Customer must comply with anti-spam and direct marketing rules, prohibitions on deception, opt-out lists and its email provider's restrictions. Purchased or unverified lists must not be used where sending lacks a valid legal basis.
4. Response and suspension
We may investigate credible reports and request cooperation. Where possible, we will first request a correction. We may immediately restrict the affected account, integration, message or workspace where reasonably necessary to prevent imminent harm, a security incident, unlawful activity or serious disruption.
The measure will be proportionate and lifted when the risk ends. Serious or repeated breaches may lead to termination under the Terms of Use. We do not undertake to monitor all Customer Content in advance.
5. Reporting abuse
Send the URL or workspace identifier if known, a description of the issue, the time of the event and evidence you may lawfully share to contact@temelj.me. Do not send other people's passwords, full databases or unnecessary personal data.